Privacy Policy

Last updated: February 5, 2026

Introduction

MinutesMaster ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our meeting transcription and minutes generation service.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and email address when you create an account
  • Payment information when you subscribe to our services
  • Profile information you choose to provide
  • Communications with us, including support requests

Meeting Data

When you use our service, we process:

  • Audio recordings of meetings you upload or record
  • Transcriptions generated from your meetings
  • Meeting metadata (date, duration, participants)
  • Any edits or annotations you make to meeting minutes

Usage Information

We automatically collect certain information about your use of our service:

  • Device information (type, operating system, browser)
  • IP address and general location
  • Usage patterns and feature interactions
  • Performance and error logs

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your audio files and generate transcriptions and summaries
  • Send you technical notices, updates, and support messages
  • Respond to your requests and provide customer support
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and fraudulent activity
  • Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your information:

  • All data is encrypted in transit using TLS 1.3
  • Data at rest is encrypted using AES-256 encryption
  • Access to personal data is restricted to authorized personnel only
  • Regular security audits and penetration testing
  • Secure data centers with physical security controls

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who perform services on our behalf (cloud hosting, payment processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share your information

Data Retention

We retain your personal information and meeting data for as long as your account is active or as needed to provide you services. You can delete your meetings and account at any time. After deletion, we will remove your data within 30 days, except where we are required to retain it for legal purposes.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Opt out of marketing communications

To exercise these rights, please contact us at privacy@minutesmaster.com

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

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